商务英语考试

【分析解答题】{{B}}PART TWO{{/B}}· You are the manager of a TV and radio repair workshop. One of your employees has received the letter below about a faulty cassette player which he inspecteD、You have been asked to write a reply to explain why your company can not repair the cassette player.· Read the letter below, on which the employee has written his notes.· Then, using all these handwritten notes, write your reply.· Write 120-140 words on the separate answer paper. 35Dorse Road London W6 September 12,1997Mr.D、MasonRadio World6Adelaide ParkLondon W6Dear Mr Mason,Re: Repair of TashitaCassette PlayerYou returned our cassette player to us on 5th September, after having it(Sorry! Technician off sick)in your shop for over a month, saying that you could not repair the following faults:1.
A、problem with the volume control. (needs replacing; part not available)2.Difficulty operating the on/off switch. (Possible to replace, but very expensive)I was very surprised to hear this, because the equipment is not all that (Manufactured in 1985) olD、Therefore I would be grateful if you could explain in writing why the equipment is, in your opinion, beyond repair, so that I can discuss this(out of business since 1990) matter with the manufacturers.Yours sincerely,Paul Johnson
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试题答案： 答案解析：Dear Mr Johnson, We are terribly sorry that the repair of your cassette player is really beyond our reach. There are several reasons why we left your equipment unrepaired. Firstly, our technician in charge of the cassette player repairs had been several days off for serious flu, this delayed the handling of the equipment. Secondly, there is no parts found in the pre- sent market to replace the volume control which really needs repairing. We have the ability to replace the on/off switch, however, the cost is tm high to worth it, because you can use the amount of money to buy a new one. According to our survey, this type of equipment is manufactured in 1985 and the manufacturer has gone out of business, so it is impossible for you to talk with them. We are really sorry for our helplessness. Sincerely, Mason Manager document.getElementById("warp").style.display="none"; document.getElementById("content").style.display="block"; 查看试题解析出处>>