商务英语考试

解析：· Listen to the manager talking to

来源:网考网商务英语 所有评论

【单选题】
· Listen to the manager talking to staff about the way they answer the telephone.
· For each question (23 -30), mark one letterA,B、orC、for the correct answer.
· You will hear the recording twice.

When dealing with enquires, staff usuallyA．A、have to take a message.
B．B、can’t answer the caller’s questions.
C．C、know who to pass the caller on to.

网考网参考答案：C
网考网解析：
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