商务英语考试

【单选题】● You will hear a manager talking to staffs about the way they answer the telephone.● For each questions 23—30, mark one letterA,
B、orC、for the correct answer.●After you have listened once, replay the recording. When dealing with enquiries, staff usually ______ .
A、
A、know who to pass the caller on to.

B、
B、can’t answer the caller’s questions.

C、
C、have to take a message.

网考网参考答案：A
网考网解析：
由"It seems that the people who wormally answer the phone can... to the right person."选A。 document.getElementById("warp").style.display="none"; document.getElementById("content").style.display="block"; 查看试题解析出处>>