专四专八考试

【单选题】Questions 1 to 5 are based on an interview.At the end of the interview you will be given 10 seconds to answer each of the following five questions. Now. listen to the interview. Why isBookstore’s customer service so successfulA．The company is able to offer any book title in print.
B．The company deals with complaints in a positive way.
C．The company gives priority to orders from regular customers.
D．The company is able to offer fast delivery.

网考网参考答案：B
网考网解析：
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