商务英语考试题库_网考网(Netkao.com)

SimulationAsimulationisatrainingmethodth
Simulation
A、simulation is a training method that represents a real-life situation, with trainees’ decisions resulting in (19) that mirror what would happen if the trainees were on the joB、Simulations, which allow trainees to see the impact of their decisions in an (20) , risk-free environment, are used to teach production and process skills as well as management and interpersonal skills.
Simulators need to have identical elements to those found in the work environment. The simulator needs to (21) exactly like the equipment would under the conditions and response given by the trainees. For this reason simulators are expensive to develop and need constant (22) as new information about the work environment is obtaineD、
Simulators (23) the physical equipment that employees use on the joB、For example, at Motorola’s ProgrammableAutomation Literacy Lab, employees who may never have worked with a computer or robot learn to operate them.Before entering the lab, employees are given a two-hour (24) to factory automation, which introduces new concepts, vocabulary, and computer-assisted manufacturing. The simulation allows trainees to become (25) with the equipment by designing a product.Also, trainees do not have to be afraid of the impact of wrong decisions; errors are not as (26) as they would be if the trainees were using the equipment on an (27) production line.
Simulations are also used to develop managerial skills. Looking Glass is a simulation designed to develop both (28) and individual management skills. In this program, participants are (29) different roles in a glass company. On the (30) of memos and correspondence, each participant (31) with other members of the management team over the course of six hours. Participants’ behaviors and interactions in solving the problems described in correspondence are recorded and (32) At the conclusion of the simulation, participants are given (33) regardinq their performance.
A、activeB、actualC、effectiveD、industrial
{{B}}Doyoubelievethatafatebefallssomebod
{{B}}Do you believe that a fate befalls somebody sometimes {{/B}}
LearntoBeaTeamPlayerAwisemanoncesaidtoay
Learn toBe a Team Player
A、wise man once said to a young novice, "The best way to limit your accomplishments is to try doing everything by yourself."
A、simple statement, yet it has (21) implications. The result is evident when you work with others: You (22) your effectiveness. You achieve bigger success. You and your team can go far. In fact, the sky is the limit when you all work as a team.
The adage, "many hands make light work" is not only tree but practical these days when the demands and pressure at workplace are high. More often, lone rangers tire and get worn out before they (23) .
So it’s wiser to inculcate team spirit from young, especially in the school, and learn the skills needed to be a survivor in the working field (24) on in life.
Team-building is an art.And like any artisan, we all need to embrace the skills required to be a perfect artist. It may take heaps of encouragement, tons of (25) and a truckload of patience to master the skills. It also takes careful delegation and long hours.But the results are (26) it.
Also We need to (27) with our peers. We may need to harness their energy, ideas and share in their wisdom. We must learn to (28) responsibilities and duties and not attempt to reinvent the wheel, so to (29) .
Remember, two heads are better than one. So, be prepared to work with others and work as a team. (30) , it is the end results that matter. Working as a team, the goal always seems easier to achieve than if we were to go at it alone.
A．working
B．keeping
C．later
D．going
Inthispart,theinterlocutororasksquestion
In this part, the interlocutor or asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions.
·Readthearticlebelowaboutemploymentsitua

·Read the article below about employment situation, and the questions on the opposite page.
·For each question 13--18, mark one letterA,B,C, orD、on yourAnswer Sheet for the answer you choose.
D、vAlign=top width="100%">{{B}}Employment Situation{{/B}}
Opinion polls are now beginning to show that, whoever is to blame and whatever happens from now on, high unemployment is probably here to say. This means we shall have to find ways of sharing the available employment more widely.
But we need to go further. We must ask some fundamental questions about the future work. Should we continue to treat employment as the norm Should we not rather encourage many ways for self-respecting people to work Should we not create conditions in which many of us can work for ourselves, rather than for an employer Should we not aim to revive the household and the neighborhood, as well as the factory and the office, as centers of production and work The industrial age has been the only period of human history in which most people’s work has taken the form of jobs. The industrial age may now be coming to an end, and some of the changes in work patterns which it brought may have to be reverse
D、This seems a daunting thought.
But, in fact, it could offer the prospect of a better future for work. Universal employment, as its history shows, has not meant economic freedom.
Employment became widespread when the enclosures of the 17th and 18th centuries made many people dependent on paid work by depriving them of the use of the land, and thus of the means to provide a living for themselves. Then the factory system destroyed the cottage industries and removed work from people’s homes. Later, as transport improved, first by rail and then by road, people commuted longer distances to their places of employment until, eventually, many people’s work lost all connection with their home lives and the places in which they live.
Meanwhile, employment put women at a disadvantage. In preindustrial times, men and women had shared the productive work of the household and village community. Now it became customary for the husband to go out to paid employment, leaving the unpaid work of the home and families to his wife. Tax and benefit regulations still assume this norm today, and restrict more flexible sharing of work roles between the sexes. It was not only women whose work status suffere
D、As employment became the dominant form of work, young people and old people were excluded--a problem now, as more teenagers become frustrated at school and more retired people want to live active lives.All this may now have to change. The time has certainly come to switch some efforts and resources away from the idealist goal creating jobs for all, to the urgent practical task of helping many people to manage without full-time jobs.
What does the word "daunting" in the second paragraph meanA．Shocking.
B．Interesting.
Confusing.

D、Stimulating.
BenchmarkingTheexpressionbenchmarkinghas
BenchmarkingThe expression benchmarking has become one of the fashionable words in (0) management discussion. The (19) first appeared in the United States in the 1970s, but has now (20) world-wide recognition.But what (21) does it mean and should your company be practicing it Benchmarking (22) learning about your own practices, learning about the best practices of others, and then making (23) for improvement that will enable you to meet or beat the beast in the worlD、The essential element is not (24) imitating what other companies do but being able to (25) the best of other firms’’ practices to your own (26).Instead of aiming to improve only against previous performance and scores, companies can use benchmarking to inject an element of imagination and common (27) into their search for progress. It is a process which forces companies to look closely at those activities which they may have been taking for granted and (28) them with the activities of other, world-beating companies. Self-criticism is at the (29) of process, although in some cases this may (30) managers who are reluctant to question long-established practices.The process of identifying best practice in other companies does not just mean looking closely at your (31). It might also include (32) companies which use similar processes to your own, even though they are producing different goods. The point is to look at the process (33) than the product.
A、lateB、pastC、previousD、currentEXAMPLE、The correct answer for blank (0) isD、
A、term
B．definition
C．contract
D．system
WhichdepartmentdoesthewomanworkforA．Fina
Which department does the woman work for
A、FinanceDepartment
B．TechnicalDepartment
C．MarketingDepartment
{{B}}PARTONE{{/B}}·Forquestions1-8youwil

{{B}}PART ONE{{/B}}
· For questions 1-8 you will hear eight short recordings.
· For each question, mark one letterA,B、orC、for the correct answer.
· You will hear the eight recordings twice.

Which graph is correct
Sayingaboutabadjob抱怨工作
Saying about a bad job 抱怨工作
BUSINESSTELECARDINTERNATIONALYoucanuseyo
BUSINESS TELECAR
D、INTERNATIONAL
You can use yourBusiness Telecard International at any card phone in the UK. Here is some information about making international phone calls.
You can now phone almost any country in the world, although in some cases you can only call major cities. When you cannot make direct dialling calls, you can ask the international operator to help you. This is more expensive and takes mere time, but it may be helpful if you want to speak to a particular person and no one else; in this case you should ask for a "person-to-person" call.Even more expensive is a reverse charge call where the person who receives the call pays.
If the international line is busy, you can reserve a call; explain the number you want and the operator will call you back when the line is free.
You can save money by calling outside office hours, e. g. early in the morning, late at night, and on Sundays. Remember that the time may be different in the country you are calling. International time is based on GMT (Greenwich Mean Time); London is on GMT and Moscow, for example, is 3 hours ahea
D、There is one problem; change toDSTDaylight Saving Time) for the Summer. In the UK, clocks are put forward one hour in Spring and put back inAutumn, and so London is actually one hour ahead of GMT in the Summer. If you are unsure about the time, the operator will help you.
You can use yourBusiness Telecard International for domestic calls as well, but there will be an additional charge over the standard rate.
When is it cheaper to make an international callA．12A、m.
B．6p. m.

C、11p. m.