托业考试题库_网考网(Netkao.com)

From:PatriciaMarchmontTo:rtsilva@gmail.c
From:Patricia Marchmont
To:rtsilva@gmail.com
Date:24April
Subject: Reservation
Dear Mr. Silva,
Thank you for your letter enquiring about the availability of rental accommodation at ourCity Park Village. I am sorry to have to inform you that the village is currently fully booked during the month ofAugust, which is always the (149) time of year for us.
We do, (150) , have two apartments at our Highland Gates residence, which are both vacant during the first two weeks of the month. These are both prestige apartments and feature the same standard of high quality furnishings.
The Highland Gates residence is located on the outskirts of the city and is (151) easy reach of the city center and of all the major festival venues.
The price is 200 dollars per day and in order to make a reservation we require a 25% deposit at the time of booking with the (152) to be paid in full one month prior to arrival.
Please find attached a brochure with additional information about the Highland Gates residence. I look forward to welcoming you and your family at Highland Gates in the near future.
Yours sincerely,
Patricia Marchmont
A、inside
B、within
C、into
D、along
Inresponsetoourquestiononoverallcustomer
In response to our question on overall customer satisfaction, 23% of respondents indicated that they were somewhat or very ______.
A、dissatisfy
B、dissatisfied
C、dissatisfying
D、are dissatisfied
Questions150-152refertothefollowinglette
Questions 150-152 refer to the following letter.

The Little Tea Room
Blumberg 77
Adlkofen, Germany

Dr. Johannes Spieker
Hinterkirchstrasse 15
Frieburg, Germany
DearDr. Spieker:January 7, 20__
I wanted to write and personally thank you for your kind effort in helping to tend to one of our {{U}} (150) {{/U}} at our restaurant in her time of neeD、Briana Hilton, the woman you helped resuscitate on Monday, gave me your name and address when I spoke to her on the phone today. You {{U}} (151) {{/U}} be glad to know that she is recovering in the hospital and is almost ready to be releaseD、As it turns out, you assumed correctly that the woman was suffering from a severe and sudden allergic reaction to nuts. She had neglected to inform the waitress that she couldn’t eat any food containing nuts. Your skill and presence of mind saved her from suffering a terrible tragedy. Please bring your family in for a complimentary meal at your earliest convenience so {{U}} (152) {{/U}} I may thank you in person.
Sincerely,

HenrikAndresen, Manager
A、doctors

B、
B、nurses
C、customers
D、employees
We’reHiringDate:September3,2006Position:
We’re Hiring
Date: September 3, 2006
Position: National Operations Manager (Food Services Industry)
Pay ＆Benefits: $65,000-$75,000 + ear allowance and bonus potential
Qualifications: Undergrad degree in business. Minimum 5 years of related work experience.
Comfortable with supervision of staff and strong multi-tasking skills. Good with people and a strong leader.Excellent budget management abilities. Must be willing to travel (25%-50%) and work occasionally on weekends.
How toApply: Please send us by email only your resume, subject "HR Manager-National Operations Manager," to hr@wpgl.org by September 30. No phone calls please. We will contact only those candidates selected for interviews on October 3.
Thank you for your interest!
General FoodsCompany
1 Main Street
Toronto, ON
M3P 2K8
To: hr@wpgl.org
From: jwhite@FTC、com
Date: September 24, 2006
Re: "HR Manager-National Operations Manager"
Hello,
I am writing in response to your job opening ad for "National Operations Manager". Please find attached my detailed resume, outlining my relevant employment history and skill sets, for your consideration.
I have spent the last 8 years developing my talents and experience within the food services industry and currently am the Regional Operations Manager for theBreadCompany. My work history, strengths and interests are perfectly suited to the position advertised, as I’m ready to take the challenge of managing on a national level.
I would be very pleased to have the opportunity to discuss my qualifications in person. Please review my information and call me at (416) 332-1902 to set up a meeting.
Thank you in advance for your consideration.
I hope that it will be okay for me to follow-up with a phone call to ensure that you have received this submission.
Best regards,
Jack White
What does Mr. White say he will do in the next few daysA．Mail his resume
B．Call to double check on something he sent
C．Meet with the General FoodsCompany staff
D．Come by the company to drop off some documents
单项选择
单项选择
Questions165-168refertothefollowinginfor
Questions 165-168 refer to the following information.
1. The One-Call System
In most states, natural gas industry-supported laws require contractors and private landowners to call the local One-Call number before beginning any kind of digging. With forty-eight hours’ notice, a pipeline operator will locate the pipeline and mark it clearly.Any damage at all to a pipe-even the slightest scratch could lead to a leak later on. Whether One-Call has become the law in your state or not, you can help keep pipelines safe by calling the number on the right-of-way markers before you dig.
2. LeakDetection
Most pipelines are operated twenty-four hours a day from a control station, using telephone, satellite, or microwave communications systems.Computers are widely used to monitor conditions along the line every ten to sixty seconds, sounding an alarm if they detect any abnormality or sudden change in pressure. In the event of an alarm, valves can be closed and nearby pipeline crews dispatched within minutes.
3. Emergency Response Preparedness
Although leaks occur infrequently and rarely result in a fire, readiness for any emergency is a crucial responsibility for pipeline companies. Federal and state laws supported by the natural gas industry require pipeline companies and local police and fire departments to maintain a coordinated plan of response and to practice for an emergency by staging drills. These drills and personnel training programs emphasize the need for immediate action and for cooperation between the various rescue agencies and the pipeline company.
4. PublicAwareness
The One-Call system, state-of-the-art leak detection equipment, and emergency response procedures have all been put in place with one thing in mind-the safety of you, the publiC、Please visit the website of the Natural GasAssociation to find out more about our safety procedures, tips for using natural gas safely in your home, and information on what to do if you see someone tampering with pipeline right-of-way markers.
What do rescue agencies and pipeline companies coordinateA、Leaks

B、
B、Drilling
C、Emergency readiness
D、Microwave communications
Thepersonnelmanager______thetaskofwritin
The personnel manager ______ the task of writing and posting the job advertisement to Jane Phillips.
(A) delegated
(B) consented
(C) forewarned
(D) encouraged
NewVacationPolicyAllvacationdaysmustbeta
New Vacation Policy
All vacation days must be taken within the calendar year with written requests submitted and approved by your direct supervisors:
1.AII new employees are entitled to three weeks’ paid vacation per year.
2.Any employees on their probationary period will not be included under policy until his/her 3 months is up.
3.All vacation requests must be made in writing at least 2 weeks in advance of your requested dates.
These will be approved at the discretion of your supervisor according to your departmental workload requirements.
4.All vacation days must be taken within the calendar year. Otherwise, you will lose them.
5. Only one person per individual department may be away on vacation for a period of a week or more (to ensure sufficient staffing is available in each department).
6.Employees will receive an extra week of vacation time for every 5 years of additional service.
7.A、maximum of two weeks’ vacation (at one time) may be taken.Certain requests for longer period of vacation may be considered for exceptional circumstances. Please see your supervisor if this is applicable.
8.We strongly encourage all our employees to spread out your vacation days and enjoy themselves.
Vacation Request Memo
To: SallyBenson, Supervisor, Human Resources
From: MaryBlack
Date: January 5, 2007
Re: Vacation Request-for January 25-February 8, 2007
Sally,
This is a memo to give you advance notice of my request for my upcoming vacation days of January 25-February 8.
As written in the vacation policy, I am providing ample notice of my requested days. So hopefully, these 2 weeks will be okay to be away from the office. We are planning a family reunion which had been planned for the last couple of years.
I know that I have just recently joined the company and normally would need to wait until my probationary period is over before taking any vacation days. However, as you may recall, this request for some advance days was discussed and agreed to in our negotiation meetings in late November.
Thank you for your understanding. I will make sure that my work is covered to avoid any disruption in my projects.
Mary
Why did Mary write the memoA．To make a request well ahead of time
B．To inform the staff of the new policy
C．To point out a mistake in the policy
D．To ask for a day off next week
Theorganizingcommitteehasnotyetseta_____
The organizing committee has not yet set a ______ date for the seminar, but it will be sometime in the first week of November.
A、full
B、factual
C、explicit
D、specific
Companyofficialsmustdisclosetheirown____
Company officials must disclose their own ______affairs.A．(A) finance
B．(B) financing
C．(C) financial
D．(D) financed