| 管理咨询师考试易错题（2019/2/21） |
| 第1题：以下哪种情况不是由于过分集权引起的( )
A．降低决策质量 B．降低企业员工的工作热情 C．增加企业各部门之间的摩擦 D．削弱了企业的应变能力 |
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| 第2题：下列关于信用证特点的说法，正确的是()。 A、信用证付款是一种银行信用 B．信用证是完全独立于合同之外的一种自足性文件 C．信用证结算按其资金流向与支付工具传送方向，属于顺汇 D．信用证项下付款是一种单据的买卖 |
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| 第3题：F企业是生产专业电气开关设备的公司，产品生产多年已处于成熟期，产品市场份额为10%，在该行业中位于前三名的企业市场份额分别为：A企业30%，B企业27%，C企业20%，该行业市场稳定，但竞争也十分激烈，特别是A企业为维持现有地位，对任何其他竞争对手的进攻都会做出迅速而有力的反应。F企业知道这些情况，采取尽量维护现有市场的做法，针对专业电气开关设备市场对售后服务的要求，主动与客户建立起了结构性关系，使客户对企业的服务形成无法通过其他途径弥补的依赖。通过这种做法，F企业以优质的客户服务，获得了客户的认同，也维持了现有的市场。 请分析案例，并回答下列问题： 企业在维持现有市场上，实行了 ()级关系营销。 A、一 B、二 C、三 D．四 |
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| 第4题：In every industry there is a need for managerial staff. From first-line supervisors to top executives, managers plan and direct the work of the organization, set policy, establish channels of communication, and evaluate the work that is done. These functions require knowledge, skills, and judgment that are most effectively developed on the joB、 To prepare individuals for management responsibilities, many companies use Management Trainee positions. These positions are most often found in finance, trade, manufacturing, and in government agencies.Depending on the business, the position may also be referred to as marketing trainee, purchasing trainee, accounting trainee, or management intern. Whatever the title, the purpose of the position is the same: to qualify individuals for management functions within the organization. Specific duties of a Management Trainee vary widely according to the nature of the industry and the individual firm employing the trainee. Very often, a trainee’s assignments are rotated among the various departments in order to develop familiarity with the whole organization and its functions. Trainees may also get classroom instruction in subjects related to their rotational experience. Instruction may include lectures, guest speakers, projects, and oral presentations. Some organizations evaluate with tests or exams to move to another level. A、Management Trainee hired by a department store may spend several months working as a clerk in one or more of the sales departments, followed by additional time working in customer services, purchasing, merchandising, and personnel departments, for example. Many firms have formal written training programs which lay out the instruction and types programs which lay out the instruction and types of assignments the trainee will receive. They also specify times for periodic evaluation of the trainee’s performance. Management traineeships may range in length from six months to two or more years. Some programs are set up, where based on the trainee’s knowledge and skill set, the trainee will progress to more challenging projects or finish the program early with incentives. The idea of a management trainee job is to evaluate the trainee’s leadership, decision-making, problem-solving, communication and organization skills, then find their niche in the company.Basically, trainees will progress and succeed based on how hard they work and the area where they excel.A、permanent placement is not always guaranteed but is highly possible.A、management trainee role is a great way to obtain an overview of an organization and of various kinds of jobs within the o organization. What is a management trainee A、An individual who receives managerial training for management work in the future. B、A、leader in the company. C、An employee of the company D、An applicant for interview |
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| 第5题：人力资源管理是指根据战略目标制定相应的人力资源战略规划，并为实现组织的战略目标进行人力资源的获取、使用、开发和评价。人力资源管理的目标是()。 A、提高企业的绩效 B．加强人才流动 C．扩展人力资本 D．实现人才的国际化 |
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