管理咨询师习题练习

管理咨询师考试易错题(2019/6/11)
1题:
A、Over the next 10 years, there will be a dramatic increase in the use of electronic systems to accelerate employee learning, augment decision making, and monitor performance. Proponents of these systems argue that they enable employees to learn their jobs faster, provide workers and managers with immediate performance feedback.
B、Today, college grads and professionals are just as likely to send in an electronic resume as a traditional paper-based document.And HR departments often squirrel the information in a database, which allows them to later search for applicants based on specific criteria—education or skills set, for example. The entire process-without paper, mail and filing-is faster and far more efficient.
C、Work methods and functions are no longer permanent and immutable structures; they are fluid processes that require workers to adapt continuously. Organizations will be forced to question many of the "stable state" assumptions under which they’ve traditionally operated, such as who their competitors are and who their potential customers may be.
D、Multimedia combining voice, image, text, and data redefines industries and competitors and creates new markets. Suppliers can act alone or in combination to market and sell goods in new ways directly to customers while bridging cultures, improving service, and collapsing cycle time.
E、Now payroll and tax processing is entering the world of electronic commerce. Thanks to the Internet, companies now can zap financial data off to a bureau. Once there, the service can handle payroll calculations, spit out transaction reports, issue paychecks or manage direct deposits, complete year-end tax filing and more.
There is a tendency of computerized coaching and electronic monitoring.
【单选题】:      

2题:5S管理的主要工具包括()。
A、整改通知单
B.定置图
C.标准作业表
D.摄影作战
E.生产管理板
【多选题】:        

某生产剃须刀的跨国公司,为使产品打进中国市场,在对中国市场进行深入调查分析后,决定以白领男性顾客群体作为其目标市场,集中营销。该公司着力培养自己产品的特色,决定采取差别化的产品策略以区别于其他竞争对手。为此,他们在产品性能、特色方面下工夫,建立良好的售后服务体系,并且在产品的标识、文字和视听媒体方面作文章,取得很好的效果。
几年后,该公司在中国市场上取得良好的业绩,销售增长率、相对市场占有率均较高。公司不断加大投入,以维持公司的市场地位。各大媒体对该公司也给予了密切关注。当有记者问起该公司的成功秘诀时,公司销售总监认为两点很重要,首先观念上,公司注重生产经营那些“顾客需要的,企业擅长的,符合企业整体利益的产品”,企业要有社会责任;其次调整了企业销售策略,从原来商家到企业订货的销售方式,改变为投巨资直接建立剃须刀专卖店,在过去几年内在全国建立了200多家专卖店。
根据上述资料,回答下列问题:
3题:
该公司在给其产品进行市场定位时,为培养其产品特色所确定的定位差异是()。A.产品差异

B、服务差异
C.人员差异
D.形象差异
【多选题】:      
4题:法院责令孙李二人证明当时确在练习摔跤,此要求()。
A.合法,因为这事关孙李二人是否违反治安管理处罚条例
B.合法,因为这事关公安机关行政处罚的正当性
C.合法,因为这事关孙李二人能否维护自己的合法权益
D.不合法,因为孙李二人无须对此作出解释
【多选题】:      

5题:
【单选题】:      

 

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