whAt Do wE lEArn From thE First pArAgrAph A.pEoplE ArE BEttEr DEsCriBED in ColD, oBjECtivE tErms. B.thE DiFFiCulty oF gEtting to know A pErson is usuAlly unDErEstimAtED. C.onE shoulD not juDgE pEoplE By thEir AppEArAnCE. D.onE is usuAlly suBjECtivE whEn AssEssing othEr pEoplE’s pErsonAlity.