In the 1990s, people are very aware of how bad things are.As a result, they completely ignore information about new developments and crises to prevent themselves from going "crazy". Today’s leaders should therefore provide people with a sense that current problems are soluble (可以解决的). We need to break large-scale crises down to small manageable pieces rather than cause people to believe that the situation is even more complex and difficult that they thought. People need to believe that they can really do something within their own situation, and to do this, they must recognize that it is in their self-interest to change their behavior.