1139 JanusAvenue Laketown, NY 100023 November 14, 1982 Personnel Manager Brown and NelsonDepartment Store 2933 I stand Jackson New York, NY 100034 Dear Personnel Manager, I would like to complain about the service of your shop-assistants in the men’s clothing department. I was in your store last week and wanted to purchase a coat. There were a number of shop-assistants in the area, but no one offered to help me. Finally, I asked for some help, and a young man came to me, very unwillingly.Although he helped me find a coat I liked very much, he could not answer several of my questions about the coat and did not show that he wanted to find the answers by asking other shop-assistants, who may know. Several days later I found a similar coat in another store, and because the shop assistant was very helpful in meeting my needs, I bought the coat. I have been buying things from your store for a long time and have always found your shop assistants to be very helpful, I hope that the problem with the men’s department will soon be solved so that people would want to visit yours more often. Thank you for your time spent on this letter. Yours Larry T.Drakes We know from the letter that the writer ______.A．is pretty angry but still quite polite B．wants an answer from the manager C．will not go to the store anymore
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