【单选题】

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Every now and then we buy some faulty goods. Here is a typical example: You buy a pair of shoes.A、week later a strap comes right (26) making the shoes unwearable. What should you do
Although there is no obligation (27) you to return the goods, it is (28) to take them back as soon as you (29) the defect. If it is impracticable for you to return to the shop (30) , perhaps because you live a long way off, or because the goods are bulky, write to say that you are dissatisfied (31) the product and ask for collection arrangements to be (32) Any unexplained or unreasonable (33) will weaken your case.
Many people believe that the initial complaint about faulty goods should be made to the manufacturer. This is not the (34) . Your contract is with the retailer, the (35) who sold you the goods, and so it is to him (36) your complaint should be made.
It is always a good (37) to ask for the manager in a shop or the departmental manager in a large store. In asking for a person in authority you also show that you (38) business right from the (39) .Don’t be fobbed off with the (40) response that the manager is "in a meeting" or "away". (41) that someone must have been left in (42) and that you’ll see that person. (43) that, register your complaint with the assistant and make an appointment to (44) back and see the manager at a mutually (45) time.
A．situation
B．circumstance
C．point
D．case