【单选题】

Managers must become proficient cross-cultural communicators if they wish to succeed in today’s global environment.Culture consists of the values, attitudes, and (1) in a given group of most of the people most of the time. (2) communication is communication in a management (3) to achieve a (4) result (writing a memo, interviewing an applicant, running a meeting, preparing a presentation). If you are working in a different culture, you may have to reconsider your communication (5) and evaluate its (6) .

A、realistic (7) in one culture may not be so in another. One way to (8) what might be realistic is to analyze (9) psychologists call the "locus of control." People in some cultures (10) believe in " (11) control" over destiny—that is, that people can control events themselves. People in other cultures believe in "external control" over destiny—that is, events are (12) and uncontrollable. What (13) an appropriate time frame in one culture may not be achievable in another. It all depends on the culture’s (14) of time. In some cultures, timetables are exact and (15) .Examples of such cultures include Germany and SwitzerlanD、Other cultures have more relative and (16) attitudes toward time; one may be kept waiting; projects may (17) more slowly.Examples here are Latin andAfrican countries.An (18) inCameroon tells of a meeting scheduled for 9:00A、m. in Yaounde. People began to arrive at 1:00 p.m. (19) , however, when the last person (20) at 2:00 p.m., the otherCameroonians admonished him for being later.
A、concernsB、constructsC、constitutes D、consists