{{B}}pAssAgE 2{{/B}}

in thE olD DAys, sEnDing A thAnk-you notE to A rElAtivE wAs EAsy. you wrotE it, {{u}} (1) {{/u}} , A stAmp on thE EnvElopE AnD DroppED it {{u}} (2) {{/u}} A mAilBox. {{u}} (3) {{/u}} it wEnt in A rED-whitE-AnD-BluE u.s. mAil truCk, AnD {{u}} (4) {{/u}} oF DAys lAtEr thE FriEnDly nEighBorhooD mAilmAn wAlkED it, {{u}} (5) {{/u}}. wEAthEr, right to thE rECipiEnt’s Door. {{u}} (6) {{/u}} you’rE As likEly to sEnD A FAx, E-mAil, or instAnt mEssAgE. {{u}} (7) {{/u}} you Cling to trADitionAl pEn AnD pApEr, it’s no longEr ClEAr (8) it will trAvEl.AirBornEExprEss ovErnight two-DAy priority {{u}} (9) {{/u}} it movEs into thE 1st CEntury, thEAmEriCAn mAil systEm {{u}} (13) {{/u}} to survivE. in thE pAst FEw yEArs, thE u.s. postAl sErviCE(usps) hAs {{u}} (11) {{/u}} mAny nEw sErviCEs, {{u}} (12) {{/u}} stAmps ovEr thE intErnEt, ElECtroniC Bill pAymEnt, AnD A sErviCE thAt prints AnD mAils ElECtroniC DoCumEnts yEt rEvEnuEs DEplEtED By AltErnAtivE CommuniCAtions (E-mAil, ElECtroniC BAnking), {{u}} (13) {{/u}} with rising FuEl AnD opErAting Costs, lED to A $150 million loss in 2000. mEAnwhilE, privAtE CArriErs ArE CompEting {{u}} (14) {{/u}} BusinEss, ForCing thE postAl sErviCE to ContrACt with thE likEs oFDhl AnDEmEry worlDwiDE just to mAintAin its gloBAl rEACh. {{u}} (15) {{/u}} still DElivEring 20 pErCEnt oF thE worlD’s mAil, thE mEn AnD womEn in thE BluE uniForms oF thE postAl sErviCE just CAn’t sEEm to {{u}} (16) {{/u}}. thE proBlEm is thAt thE u.s. hAsn’t {{u}} (17) {{/u}} grips with thE FACt thAt in A FAst-ChAnging worlD, mAil DElivEry is BEttEr run As A CompEtitivE BusinEss thAn As A govErnmEnt monopoly. {{u}} (18) {{/u}} mAny CountriEs hAvE privAtizED thEir postAl systEms, thE usps hAs AttEmptED to mAintAin BusinEss in Both thE puBliC AnD privAtE worlDs. it is A sEmiprivAtE CorporAtion with A lumBEring govErnmEnt BurEAuCrACy. it is {{u}} (19) {{/u}} By A BoArD oF govErnors {{u}} (20) {{/u}} A BlEnD oF loCAl politiCiAns, smAll-town BusinEss lEADErs AnD FEDErAl BurEAuCrAts.

A．put
B．stuCk
C．took
D．hAD