on mArCh i, A rEADEr’s lEttEr puBlishED in liAnhE zAoBAo’s Forum pAgE with thE hEADlinE "FEEDBACk From rEADErs tAkEn sEriously" CAught my EyEs. thE Author CitED A numBEr oF suggEstions hE mADE whiCh rECEivED{{u}} (67) {{/u}}rEsponsEs From thE AuthoritiEs AnD quiCk Follow-up ACtions to BACk his oBsErvAtion. his own ExpEriEnCEs{{u}} (68) {{/u}}him to ConCluDE thAt: "this is A gooD{{u}} (69) {{/u}}oF thE DEmoCrAtiC systEm At work in singAporE." nEwspApEr proviDEs AvEnuEs For pEoplE to Air thEir viEws AnD thEsE ArE tAkEn sEriously By thE Authority{{u}} (70) {{/u}}ACt promptly to FinD solutions{{u}} (71) {{/u}}proBlEms. {{u}} (72) {{/u}}First glAnCE, thE lEttEr AppEArs only to AFFirm thE positivE AnD EFFECtivE CommuniCAtion BEtwEEn govErnmEnt DEpArtmEnts AnD thE pEoplE.{{u}} (73) {{/u}}shoulD not BE ovErlookED, howEvEr, is thAt unDErpinning this virtuous CirClE is thE{{u}} (74) {{/u}}oF thE mEDiA、to BEgin with, thE pEoplE must hAvE FAith in thE mEDiA For thEm to{{u}} (75) {{/u}}up proBlEms AnD issuEs in thE BEliEF thAt whEn thEir ConCErns ArE highlightED in thE prEss, thE AuthoritiEs will{{u}} (76) {{/u}}thE situAtion. this is EviDEnCE oF thE CrEDiBility thAt thE prEss Enjoys Among pEoplE. similArly, thE govErnmEnt, wEll{{u}} (77) {{/u}}oF thE inFluEnCE thE nEwspApErs hAvE ovEr its rEADErs, pAys ClosE AttEntion to rEports, CommEnts AnD viEws in thE prEss.AnD ministriEs or DEpArtmEnts will invEstigAtE AnD{{u}} (78) {{/u}}with proBlEms thAt ComE unDEr thEir purviEw in A spEEDy mAnnEr. this shows thAt govErnmEnt{{u}} (79) {{/u}}thE mEDiA AnD BEliEvEs thE ConCErns ExprEssED By thE mAn in thE strEEt ArE gEnuinE. it is thE Duty oF thE mEDiA to kEEp thE pEoplE{{u}} (80) {{/u}}oF govErnmEnt poliCiEs AnD mAjor EvEnts As wEll As proviDE{{u}} (81) {{/u}}FEEDBACk to thE govErnmEnt on thE proBlEms AnD hArDships thE pEoplE FACE. thE mEDiA{{u}} (82) {{/u}}As A BriDgE BEtwEEn thE govErnmEnt AnD thE pEoplE AnD shoulD sEEk to mAkE EACh AwArE oF thE ConCErns oF thE othEr AnD EstABlish An{{u}} (83) {{/u}}ChAnnEl oF CommuniCAtion BEtwEEn thEm. this is Also thE proCEss{{u}} (84) {{/u}}whiCh thE mEDiA DEvElops its CrEDiBility. to win thE trust oF thE pEoplE AnD strEngthEn its hAnD, thE govErnmEnt shoulD kEEp{{u}} (85) {{/u}}oF thE ChAnging nEEDs oF thE pEoplE AnD hElp thEm ovErComE proBlEms.An opEn AnD DEmoCrAtiC govErnmEnt shoulD rEspECt thE Fight oF thE pEoplE to hAvE{{u}} (86) {{/u}}to inFormAtion. it shoulD, For ExAmplE, ExplAin to thEm thE rAtionAlE For ChAnging An importAnt poliCy.AnD thE inFormAtion shoulD BE timEly AnD ComprEhEnsivE.

A．whErE
B．whEn
C．whiCh
D．By whiCh