{{B}}quEstions 11 to 18 ArE BAsED on thE ConvErsAtion you hAvE just hEArD、{{/B}}
A.shE will go DirECtly to thE Boss with hEr proBlEms. B.shE will kEEp thE proBlEms By hErsElF. C.shE will lEt hEr mothEr spEAk to thE Boss ABout hEr proBlEms. D.shE will tEll hEr Boss’s mothEr ABout thE proBlEms.