·you will hEAr FivE DiFFErEnt pEoplE tAlking ABout trAining CoursEs.
·For EACh ExtrACt thErE ArE two tAsks. For tAsk onE, ChoosE thE CoursE EACh pErson AttEnDED From thE listA-h For tAsk two, ChoosE thE ComplAint EACh pErson mAkEs ABout thE CoursE From thE listA-h.
·AFtEr you hAvE listEnED onCE, rEplAy thE rECorDing.

tAsk onE—trAining CoursEs ·For quEstions 13-17, mAtCh thE ExtrACts with thE trAining CoursEs AttEnDED, listEDA-h. ·For EACh ExtrACt, ChoosE thE trAining CoursE AttEnDED、 ·writE onE lEttErA-h) nExt to thE numBEr oF thE ExtrACt. A、tElEphoning skills B、prEsEntAtion skills C、timE-mAnAgEmEnt skills D、tEAm-lEADErship skills E、AssErtivEnEss skills F nEgotiAtion skills g mEEting skills h writing skills

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