· You will hear an insurance salesman,Dan, talking to a friend, Helen, about the appraisal interview he has just haD、· For each question (23-30), mark one letterA,
B、orC、for the correct answer.·After you have listened once, replay the recording. According toDan, a disadvantage of working with customers is having to A、stay patient with people who are slow to make decisions. B、seem friendly towards people that he doesn’t like. C、make complex policies easy to understanD、