【单选题】

● You will hear a manager talking to staffs about the way they answer the telephone.● For each questions 23—30, mark one letterA,

B、orC、for the correct answer.●After you have listened once, replay the recording. The company is most worried about how ______ .
A、quickly staff answer the phone.
B、efficiently staff deal with enquiries,
C、friendly staff sound on the phone.