【分析解答题】

· You have received the following email from a customer:

I was surprised to hear a rumour recently that your company is suffering financial
difficulties and is likely to go out of business. I’d be very sorry if this were true.
Colin Sanders
· Write a letter to the customer, and include the following points:
· a denial of the rumour
· a possible reason for the rumour
· your company’s plans for future growth
· your hope for Mr Sander’s continued custom.
· Write 200-250 words on a separate sheet.