·Read this part of a letter fromAnitaBanks, who recently bought a washing machine from your company. I am writing to complain about a washing machine I purchased from your company. It has not worked properly since it was installed last month. I have written to you twice but have had no reply. I am now considering taking legal action. ·Write a letter to MrsBanks: ·apologising for not replying earlier ·explaining the reason for the delay ·saying how you intend to deal with the problem ·promising to contact her again soon. ·Write 60- 80 words.