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Michael Fraser

43-A、Raglan RD、
NorthDublin, 4478
Ph: (082) 331-8876
March 12,2010
AccountsDepartment
South-East Power Supplies
FirstAvenue
Dublin, 2008
Dear Madam or Sir,
I was surprised and disappointed by a letter from your agency threatening me with the disconnection of my power supply. I am an elderly pensioner suffering from a variety of ailments, and I expect to be treated with more consideration, especially as I have faithfully paid all my electricity bills for the last 45 years!
The reason for my anger is that I have not only paid the bill but also informed you that I had paid it. So it appears that I made a special trip to your office on the morning of March 5 for nothing. One of your employees even told me that the mistake would be rectified and apologized!
Here, once again, are the details of my receipt: the receipt number isAQ3567X56-1. It is dated February 2, 2010. It is for the amount of $47.50 and covers the supply of service between January 1 and 31.
I trust that you will correctly rectify your records this time.
Yours sincerely,
Michael Fraser
Why is Mr. Fraser angryA.His electricity was recently cut off.
B.He has not yet received his paycheck.
C.He was billed for unnecessary charges.
D.He was falsely accused of nonpayment.
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根据网考网移动考试中心的统计,该试题:

5%的考友选择了A选项

11%的考友选择了B选项

5%的考友选择了C选项

79%的考友选择了D选项

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