From: gErmAinE plAtini
to:ColonnADE inn, hAmilton
suBjECt: hotEl rEsErvAtion
DAtE: tuEsDAy, jAnuAry 15
hEllo,
i rECEntly BookED my (144) on thEColonnADE inn wEBsitE. it wAs thE First timE i hAD usED your onlinE systEm, AnD i FounD it surprisingly ConvEniEnt AnD simplE to usE.
howEvEr, now i hAvE A proBlEm thAt i’m not surE how to rEsolvE using thE rEsErvAtion systEm.
my originAl Booking wAs For A two-night stAy, BEginning on jAnuAry 17, But thE DAtEs For my upComing mEEting in hAmilton hAvE ChAngED At thE lAst minutE. (145) , i will not BE Arriving in hAmilton until thE 18th oF jAnuAry, AnD i will BE lEAving on thE morning oF thE 20th. woulD it BE possiBlE For you to AmEnD my Booking to Fit my nEw sChEDulE
plEAsE lEt mE know iF thErE is Anything ElsE i nEED to Do to ChAngE thE Booking. you CAn ContACt mE EithEr By E-mAil, or on my CEll phonE. my numBEr is 080-920-0341. i look ForwArD to (146) BACk From you At your EArliEst ConvEniEnCE.
kinD rEgArDs.
gErmAinE plAtini
A、hEAr
B、hEArs
C、hEArD
D、hEAring