托业习题练习
| 托业考试易错题（2019/1/29） |
| 第1题： Robbie’s Flowers 442 Hyde Lane Anderton, Michigan 48169 Order No.:111902 Date of order:November 14 Customer: HelenBotham Delivery address: 11-16Carter Plaza Carter Road Anderton, Michigan Contact No.: 231-708-7807 OrderDetails:10 dozen red roses $220 10 dozen white lilies $380 8 dozen tulips $210 20 dozen daisies $210 Arrangement fee$460 Delivery fee $65 Value-added tax$152.50 $1677.50 Please note that, unless a specific request is made, all deliveries occur the day after the initial order is made. If you require a rush service, and you have not already indicated this preference while placing your order online or over the phone, please contact Robbie’s Flowers immediately at 231-809-8772. For all other inquiries, email robbies@velomail.com. From: helen.botham@sunnyevents.com To: robbies@velomail.com Subject: Invoice Hello, I placed an online order through the Robbie’s Flowers website early this morning. I received the delivery just a few moments ago. I am always impressed at your speedy service. I know I can rely on Robbie’s Flowers for last-minute jobs, which is great. However, there was a problem with this particular delivery. You have charged me for an arrangement fee, but all of the flowers came unarrangeD、This could potentially have been a big problem for me, as I am currently preparing for a big corporate function this evening. Luckily, though, I have a large team of workers here who are able to take care of this task. I hope that I will be compensated for the cost of arranging the flowers. I also expect that you will investigate this situation to find out why the error occurreD、Unless you can reassure me of the quality of your service, I will hesitate to use your services in the future. Regards, HelenBotham What is implied about the orderA．It was requested as a rush service. B．It was Ms.Botham’s first with the firm. C．It was made over the phone. D．It was adjusted at the last minute. |
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| 第2题：Questions 144-146 refer to the following letter.Dear Sirs, We rank (144) one of the top leading distributors of kitchen appliances in KoreA、 We have (145) widened our sales items into washers and vacuum cleaners and are now thinking of adding new lines to our present stocks. We are particularly interested in your "Clinatch" video cassette andDVD、players and should be glad if you would send us your complete catalogue and terms of sales and payment. Your products are not (146) offered by any other dealer in this area, and if we decide to introduce them, we should like to have the rights of sole distribution in this areA、 We look forward to your favorable reply. A、recently B、accurately C、periodically D、collaboratively |
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| 第3题：John is a bit nervous because he will give a speech ______ the board members this afternoon. A、by B、on C、to D、during |
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| 第4题：Questions 196-200 refer to the following report and e-mail. Ms. Megumi Sullivan September 4 Vice President Granziano SteelCompany 1119East 59th Street, Chicago, Illinois 60637-1513 Dear Ms. Sullivan, The maintenance expense figures for the Peoria,Deca, Springfield andChicago plants are as follows:
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