托业考试

解析:Questions 181-185 refer to the foll

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【单选题】Questions 181-185 refer to the following invoice and letter.

Product Invoice
1 set of bed sheets……$29.99
2 curtains……$100.00
1 small rug……$42.99
1 pair of sleepers……$21.99
3 pillows……$35.00
5 towels……$20.00
UrbanOnlineCo.
505 North MichiganAvenue,
Chicago IL 60611
To whom it may concern:
My name is Janet Perez, and I ordered some products from your online shop. I received the products and invoice, but there are some mistakes with my order.
The invoice states that I ordered two curtains, but in fact, I only ordered and received one. I would like to make sure that I am refunded the extra money I paid for the extra curtain.
It is also written on the invoice that I ordered a small rug. I never ordered the rug, but I received it anyway. Please give me instructions on how I can return it to you. I would like my money back for this item, too.
Also, even though the price of one set of bed sheets is listed as $19.99 on your web site, I was charged $29.99. This is not a small jump in price.Could you tell me the reason for it I would like to be paid back the difference.
I am sending along a copy of my invoice. Please look at it and correct the errors as soon as possible. I will follow up this letter with a call to your headquarters.
Regards,
Janet Perez
What will Ms. Janet Perez do next
A、Go to the company
B、Collect her refund
C、Send back the rug
D、Call the company
网考网参考答案:D
网考网解析:

初级问题 (第二篇文章)Janet Perez先生在信的结尾写道:我会给你们公司总部打电话搞清楚这封信里提到的问题。(I will follow up this letter with a call to your headquarters.)因此他接下来要做的事是选项(D)“给公司打电话(Call the company)”。 document.getElementById("warp").style.display="none"; document.getElementById("content").style.display="block"; 查看试题解析出处>>

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