【单选题】
Robbie’s Flowers
442 Hyde Lane
Anderton, Michigan 48169
Order No.:111902
Date of order:November 14
Customer: HelenBotham
Delivery address: 11-16Carter Plaza
Carter Road
Anderton, Michigan
Contact No.: 231-708-7807
OrderDetails:10 dozen red roses $220
10 dozen white lilies $380
8 dozen tulips $210
20 dozen daisies $210
Arrangement fee$460
Delivery fee $65
Value-added tax$152.50
$1677.50
Please note that, unless a specific request is made, all deliveries occur the day after the initial order is made. If you require a rush service, and you have not already indicated this preference while placing your order online or over the phone, please contact Robbie’s Flowers immediately at 231-809-8772. For all other inquiries, email robbies@velomail.com.
From: helen.botham@sunnyevents.com
To: robbies@velomail.com
Subject: Invoice
Hello,
I placed an online order through the Robbie’s Flowers website early this morning. I received the delivery just a few moments ago. I am always impressed at your speedy service. I know I can rely on Robbie’s Flowers for last-minute jobs, which is great.
However, there was a problem with this particular delivery. You have charged me for an arrangement fee, but all of the flowers came unarrangeD、This could potentially have been a big problem for me, as I am currently preparing for a big corporate function this evening. Luckily, though, I have a large team of workers here who are able to take care of this task.
I hope that I will be compensated for the cost of arranging the flowers. I also expect that you will investigate this situation to find out why the error occurreD、Unless you can reassure me of the quality of your service, I will hesitate to use your services in the future.
Regards,
HelenBotham
What is the purpose of Ms.Botham’s emailA．To thank a firm for fast delivery
B．To cancel an order
C．To point out an error
D．To ask for a new invoice
网考网参考答案：C
网考网解析：
However, there was a problem with this particular delivery. You have charged me for an arrangement fee, but all of the flowers came unarranged. document.getElementById("warp").style.display="none"; document.getElementById("content").style.display="block"; 查看试题解析出处>>
Order No.:111902
Date of order:November 14
Customer: HelenBotham
Delivery address: 11-16Carter Plaza
Carter Road
Anderton, Michigan
Contact No.: 231-708-7807
OrderDetails:10 dozen red roses $220
10 dozen white lilies $380
8 dozen tulips $210
20 dozen daisies $210
Arrangement fee$460
Delivery fee $65
Value-added tax$152.50
$1677.50
Please note that, unless a specific request is made, all deliveries occur the day after the initial order is made. If you require a rush service, and you have not already indicated this preference while placing your order online or over the phone, please contact Robbie’s Flowers immediately at 231-809-8772. For all other inquiries, email robbies@velomail.com.
From: helen.botham@sunnyevents.com
To: robbies@velomail.com
Subject: Invoice
Hello,
I placed an online order through the Robbie’s Flowers website early this morning. I received the delivery just a few moments ago. I am always impressed at your speedy service. I know I can rely on Robbie’s Flowers for last-minute jobs, which is great.
However, there was a problem with this particular delivery. You have charged me for an arrangement fee, but all of the flowers came unarrangeD、This could potentially have been a big problem for me, as I am currently preparing for a big corporate function this evening. Luckily, though, I have a large team of workers here who are able to take care of this task.
I hope that I will be compensated for the cost of arranging the flowers. I also expect that you will investigate this situation to find out why the error occurreD、Unless you can reassure me of the quality of your service, I will hesitate to use your services in the future.
Regards,
HelenBotham
What is the purpose of Ms.Botham’s emailA．To thank a firm for fast delivery
B．To cancel an order
C．To point out an error
D．To ask for a new invoice
网考网参考答案：C
网考网解析：
However, there was a problem with this particular delivery. You have charged me for an arrangement fee, but all of the flowers came unarranged. document.getElementById("warp").style.display="none"; document.getElementById("content").style.display="block"; 查看试题解析出处>>
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