| 托业考试易错题（2019/4/28） |
| 第1题：Questions 169-172 refer to the following information. Brent’s Merchandise Replacement Plan The Merchandise Replacement Plan(MRP) covers merchandise such as cassette players, portable radios, calculators, and electronic appliances under $300. A、replacement voucher will be issued for a defective product and will be valid for 12 months from the original purchase date.Customers can request a replacement voucher at any time during this period by calling at (813) 502-3461.During the call, customers will be asked to provide the product and store codes printed on the original sales receipt. When this is done, they will be issued a replacement voucher and the authorization number, along with the instructions on how to send the defective product back to us. Do not return the product to the store. This Merchandise Replacement Plan will not cover products for damage due to spilled liquids, unauthorized repairs, or abuse or mishandling of the product by the user. This Merchandise Replacement Plan will be cancelled in the case of fraud by the user. The notification of cancellation will be sent by mail. What is NOT stated in the information A、Brent may end the coverage if the customer provides false information. B、Defective products may be returned to the store for a full refun D、 C、Appliances used commercially are ineligible for the coverage. D、Only specific electronic items are covered by the plan. |
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| 第2题：Congratulations on your purchase of aBrysonElectronics FX-53935 A、Office Helper. We are confident that you will find this to be the best printer/scanner/fax device you’ve ever owneD、Satisfaction guaranteed! Bryson believes in utilizing only the best packaging materials to keep our customers’ merchandise safe and snug during the shipping process. On the back of this page are detailed instructions on the recommended method for removing the Office Helper from its secure casing. Once you have accomplished this, please refer to the user manual for the product for installation, software setup, and special features information. We also encourage you to visit our website, www.bry-tronics.com, to register as aBrysonElectronics preferred customer. Preferred customer status comes with numerous benefits, including access to online technical support should you ever encounter a problem with the product.Electronic copies of product user manuals, tips for best use, and special deals on the full range ofBrysonElectronics products are also featureD、This is a potential $500 value, available to you at no extra cost simply for choosingBryson! What is stated about the Office Helper A、It is often damaged during shipping. B．It can carry out the functions of three different devices. C．Its installation is detailed on the back of the page. D．It is used in the offices ofBrysonElectronics. |
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| 第3题：______ recent changes in government small business regulations, we will be holding a series of practical workshops to assist owners and managers. A、Even if B、However C、As soon as D、Because of |
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| 第4题： Where are guests asked not to goA．Upstairs B．Downstairs C．Outside D．Inside |
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| 第5题： What was the article aboutA、coupon for sale items B．Their competitor’s sale C．A、story about Mr. Roberts D．Summer vacation |
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