托业考试

【单选题】Looking for super savings Look no further than SuperGo!
Welcome to SuperGo.com, the best place on the Web for all your shopping needs.
You have reached the clothing page.Enter your order below.

Free for orders over
150
When you have finished, press "submit." You will be redirected to a site where you can input your credit card and delivery information.
If you have any questions or problems, click the following link: www.supergo.com/ customerservice
From:Cindyremove Pasternak
To: Herbert Oderbrung < harolD、servicerep @ supergo.com >
Date: Monday, February 28, 14:37
Subject: Products
Dear Ms. Pasternak,
Thank you for your e-mail of February 27 enquiring about Kombi Kom gym shoes. You expressed in your mail that Kombi Kom is your favorite brand and that unfortunately it is currently out of stock on our Web site.As an alternative to Kombi Kom, we’d like you to consider ourEnergi footwear.Energi is the number-two selling gym shoe inEurope.Energi also received an excellent write-up in High Run magazine, where it was judged to be superior to Kombi Kom. The shoe also comes in seven different styles and four different colors, so we’re sure that you’ll be able to find something that you like.
Furthermore, if you use the data at the bottom of this e-mail a series of 10 numbers and letters you can also get 10% off a purchase of the shoe. We’re so confident that you’ll like theEnergi that you may return it within 10 days of purchase for your money back if you are not completely satisfieD、If you have any questions, please feel free to contact me any time.
Sincerely,
Herbert Oderbrung
Customer Service Representative
SuperGo.com
How can customers make a complaint on the form
A、By clicking a link
B、By uploading information
C、By scrolling to the top
D、By copying and pasting data
网考网参考答案：A
网考网解析：
问题中出现了“form(表格)”，所以我们应该把目光转向订单表格。这里问的是“客户如何在订购单上进行投诉”，因此我们需要寻找与“联系方式”相关的内容。这道题的解题线索就在表格之外的“If you have anyquestions or problems．click the following link”这句话中。其后紧接着就是一个网页的链接要求你点击进入，因此是(A)。通过这道题，我们应该己住，在阅读含表格的文章时，对于表格以外的内容也要当心! document.getElementById("warp").style.display="none"; document.getElementById("content").style.display="block"; 查看试题解析出处>>