托业考试易错题(2019/10/24) |
第1题:Questions 186-190 refer to the following two letters. DearCustomer Service Representative, Hello. I purchased a Microtech Microwave Oven (Model 37) at your shop a few weeks ago.About a week ago I noticed a hair-line crack in the glass of the door. Yesterday I checked the crack and noticed that it has expandeD、 The microwave oven has a full two-year unconditional warranty. There’s one problem. I don’t remember at the moment where I am keeping the warranty. I have patronized your store for many years, and have never had any trouble with any products before. The microwave oven is working well, but I’m concerned about the crack. I’m afraid that electromagnetic waves are leaking through the crack, and that these may be injurious to my daughter’s health. I haven’t noticed anything unusual yet, but I don’t want to take any chances. She spends a considerable amount of time playing in the kitchen near the microwave oven. I hope you don’t think I’m exaggerating my concerns. I feel my situation warrants special consideration. I have unplugged the microwave oven, and have decided not to use it. I don’t know what caused the glass of the door to crack. I used the microwave oven in accordance with the instructions in the manual. Would it be possible for you to replace the microwave oven I would appreciate it. Yours truly, ![]() Nora Peletz Dear Ms. Peletz, Hi. Thank you very much for the letter in which you informed me about your predicament. You mentioned in the letter that there is a crack in the glass of the door, and that you have decided not to use the microwave oven. I apologize for the inconvenience. I have already arranged for a replacement to be delivered to your house. When would be a good time for it to be delivered Our normal delivery hours are Monday through Saturday from 9:00A、M. to 6:00 P.M. However, we can deliver it whenever it’ s convenient for you. In case you are wondering, you will not have to pay for the replacement. Please accept a complimentary gift in token of our gratitude to you. We appreciate your patronage, and look forward to serving you in the future. Yours sincerely, Sasha Pavorotti Sasha Pavorotti, Manager Why is Ms. Peletz concerned about the problem she found A、She thinks she may have short-circuited the appliance. B、She thinks the item she ordered has been delivered to the wrong place. C、The product was the first item she bought at the store in many years. D、She thinks there could be a health risk. |
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第2题: MEMO To:All managers From: George Sloan Date: ’December 12 Subject: Important information Since our regional managers’ conference has been moved from theCane branch to this location at short notice, the auditorium will be unavailable during the first week of January. If you had intended to use the auditorium during this time, Lily Park will help you find an alternative space.As far as I know, one of the large conference suites in the SouthBuilding may be available. To accommodate larger groups, Ms. Park is in the middle of working out an arrangement with the facilities manager in order to get permission to use the cafeteria in theEvansBuilding. I will keep you posted on this issue. What is the course of action suggested in the memoA.Renovating the auditorium Booking a cafeteria Contacting Ms. Park D.Rescheduling the managers’ meeting |
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第3题: What does the woman offer to doA.Come to the man’s house B.Arrange a demonstration C.Send the man a saw Describe a power tool |
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第4题:Museum Keeping Up with the Times Graham Roux, director of the LyallBay Museum, announced today that the facility will undergo a major renovation over the next two years. The museum was initially built in 1974 ancl has received no significant structural upgrades since that time. Mr. Roux unveiled the redevelopment proposal at an official ceremony yesterday.During his speech, he indicated that, in its current state, the museum is too ordinary and lacks notable features to attract local visitors and foreign tourists. Mr. Roux has been working on the project since he was appointed lasl June.Although his ideas quickly generated enthusiasm in the community, raising the funds to carry out the task proved extremely difficult. His initial plan to charge admission to the museum met with fierce opposition. Instead, he finally managed to secure $20 million dollars from private sources, as well as a $4 million granl from the LyallBay Municipal Government, to fund the redevelopment project. The plans for lhe renovated museum are ambitious. There will be a new alrium decorated with traditional arts and artifacts. In addition, the area in front of the main entrance, which is currently a concrete square, will be changed to include a lawn and gardens, creating a pleasant atmosphere for visitors. The plans also show an extended eastern wing. This will house a new exhibit called the "21stCenturyCollection," where objects and symbols popular in today’s world will be on show. The aim of the exhibit, Mr. Roux says, is to show visitors that "history is being made every day." Members of the public can view the plans either at the museum reception desk, or online al www.lyallbaymuseum.corn. What is NOT mentioned about the plansAn atrium will be addeD、 B.A、public square will be constructeD、 C.One wing will be expandeD、 D.A、green outdoor area will be createD、 |
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第5题:The legal dispute between Frecopy andDwean has yet to reach a conclusion. Talks between each side’s legal representatives have been ensuing for about a month now. They were close to a settlement about a week ago but have since slid back from their earlier talks due to new information that has been released by the FD A、The FD A、announced the discovery of a substance in both companys’ migraine medication mix that exceeds the daily recommended amount by 12%. The major area of dispute is that Frecopy claims that they legally licensed the use of the main substances fromDwean to make the medication for minors; however, they claim they were unaware of the legal dosage required under the FD A、regulations sinceDwean is the main applicant with the FD A、However,Dwean claims Frecopy was fully aware of the legal dosage in talks prior to the actual licensing agreement signing. Recently, analysts have downgraded both companies in their equity reports and say that the two companies should proceed with caution and do their best to work out a settlement with the FD A、and each other quickly and quietly.Any long, dragged out, legal disputes with the FD A、and the state prosecutor’s office could truly hurt both companies’ long-term profitability. What did the FD A、announce A、 A、new policy regarding the licensing of new medicines B. A、new product for migraine headaches C. A、violation of its standard usage D. A、signing of a new licensing agreement |
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