托业习题练习

托业考试模拟试题(2019/11/6)
1题:
PreferredCustomerCard
Application Procedure
Please complete the attached form at least two weeks prior to your next visit to Trinity SpA、A、photocopy of some photo identification must be included as well as full payment for administrative fees in order to assure the full benefits of the PreferredCustomer status as outlined in our information package. Please send the completed form by fax (416) 538-2099 to the attention of"The PreferredCustomerCardAdministrator" or to the following address:
"The PreferredCustomerCardAdministrator"
Trinity Spa, 1 Hazeltree Lane, Toronto, ON
Please allow two weeks for proper processing. If you have any questions or comments, please send an email to PCCA@trinityspA、org. We are looking forward to welcoming you as a PreferredCustomer.
What is asked to be sent with the application formA.The membership card
B.A、passport-sized picture
C.The document processing fee
D.The annual membership fee
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2题:
Changing the World withChips
By Tim McDonald
According to analysts, the most significant difference between the chips that (141) today’s computers and the computer chips of the future is, in a word, size.
In the future, there will be hundreds of billions of embedded chips and sensing devices integrated into everything (142) from key chains and swimming pools to your apartment’s walls and even your skin.All of these devices will be able to compute, sense and communicate with each other.
If that sounds creepy, consider one possible application:DARPA, the US government agency (143) the Internet, is funding research into "smart dust," millions of cheap, wireless sensors based on microelectromechanical systems (MEMS) technology.
A.that created
B.created
C.creates
D.to create
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3题:June 3, 2006
Suzanne Rogers
Ultra-Ergonomic Furniture
Sales and ShippingDepartment
Suite 58, 107 MorrisCircle
Moorabbin, Victoria 3206
Dear Ms. Rogers,
As I’m sure you are aware, our company has been organizing conventions, festivals, and other large corporate events for the last fifteen years, and in fact we are leaders in the fielD、We have relied on Ultra-Ergonomic Furniture for purchase and rental supplies of high-quality furniture for that entire period, and we’ve never had any cause for complaints with regard to your services.
I am writing to you personally to ask a special favor. We recently made an order with your company for the supply of rental furniture that includes chairs, tables, partitions, and lecterns for an auto show (see order No. 11-35698A、. Unfortunately, a serious error was made. In fact the exposition begins one week earlier than indicated on the order form. The starting date is actually July 7. I would appreciate it very much if you could try to do everything you can to ensure that our order be delivered to us on that date.Also, if possible, I’d like to add 20 pop-up displays on top of our original order.
I realize that this is a big favor to ask, but on the basis of our long-term business relationship, I hope that you will be able to find a way.
I’m really sorry for any inconvenience. Please contact me soon.
Yours sincerely,
Michael Robinson
Michael Robinson
Properties Manager
mrobinson@btC、com
From: srogers@uef:shipping.com
Sent: June 8, 2006
To: mrobinson@btC、com
Subject: Your request
Dear Mr. Robinson,
Thank you for your letter. I was surprised, and of course concerned, that you find yourself in this unfortunate situation.And of course I will do my best to help you. Your company has been one of our best clients since we began operations in 1978.
Anyway, I personally took a trip down to our warehouse this morning to have a closer look at our stock to see if we have all the things you need for your convention-which I believe is from July 7 to July 14. I am happy to say that we will be able to provide you with everything you originally requesteD、However, as for the additional request you made, it won’t be possible because we have already rented them out to another client during that week.
My suggestion is that you come down to my office to discuss other possibilities. I can take you down to our warehouse, and you can look at our inventory. So, please call me soon to arrange a time.
Kind regards,
Suzanne Rogers,
Sales and ShippingDepartment
What does Suzanne say about Michael’s companyA.It has been a loyal customer of her company for a number of years.
B.It will eventually get itself out of the unfortunate situation it is facing at the mom
C.It should outsource some of the work to speed up the work process.
D.It needs to expand into other areas of business.
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4题:To:Customer Service Team
From:Eileen Nix,Customer Service Manager
Subject: New protocols
Following the launch last month of our atest round of software updates, which affected our entire suite of office productivity programs, we have seen a steep increase in customer complaints. Mostly, the public is having a difficult time understanding the changes we made to functionality, security, and the general appearance of the programs. In monitoring random instances of communication between customers and this department. I’ve encountered several recurring problems that need to be addresseD、
The first thing you should always do when you receive a complaint over the phone or by email is to reassure the customer that the changes were made to facilitate their use of the programs. This helps put them at ease and leads to an overwhelming success rate in such interactions. Secondly, you must never leave the customer with the impression that the company is taking the blame in any way. This simply encourages them to take more drastic actions, such as demanding a refund or avoiding our products in the future.
The points above represent general guidelines that all customer service personnel should bear in minD、Additionally, I will be meeting with select individuals to discuss specific strategies that I feel have been racking in their handling of the recent influx of complaints.
What are workers told not to doA.Become frustrated
B.Admit fault
C.Process customer refunds
D.Complain about customers
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5题:Is your car running a little rough these days Has your ;’check engine" light been on for longer than you can rememberAre your tires wearing thin HarrisonAutoCenter can help you with these and any other automotive problems, no matter how big or small.
HarrisonAutoCenter is one of the few (147) independently owned repair shops in the city. Since 1975, we’ve been working on cars, trucks, and motorcycles with a high level of expertise and a low price point. Our commitment to excellence (148) us the loyalty of a large and growing customer base. In 2010, we were even named "BestAutomotive Repair Shop" by theDailyBugle!
We welcome you to stop by today and find out what makes us better than the rest. We’ll sit you down in our comfortable waiting room, complete with complimentary coffee and magazines, and (149) your auto trouble in record time. What’s more, we’ll tell you what’s worth spending the money to fix and what’s not!Clearly, we’re not your average mechanics!

A、will earn
B.could be earning
C.will have earned
D.has earned
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6题: Employees at the Maroubra plant were ______ that operations would cease in approximately 6 months and that generous retirement packages would be given to all employees.
A.informing
B.informed
C.informative
D.Information
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7题: It is highly ______ that all postgraduate students keep a daily record of their reading as well as a personal journal.
A.advise
B.advised
C.advising
D.advisable
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8题: The meeting ______going on since eight o'clock this morning.
A.(A) has been
B.(B) was
C.(C) is
D.(D) will be
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9题:

At least how many new recruits will be neededA.Four
B.Five
C.Twenty
D.Twenty-five
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10题:正面玄関が闭まっていたので、里口に回ってみた。
(1)正面
(2)里口
(3)回って
【分析题】:

11题:Questions 181-185 refer to the following flyer and e-mail.
191 NW RamonaAve,
4Bedrooms
2 FullBathrooms
Great for family or roommate situation!
* Owner’s purchase of another home prompts Fantastic Price, $289,900!
BestBuy!Compare andDecide for Yourself!
We’re convinced that 191 NW RamonaAve. is the best buy in Lincoln!As you view other homes, use this list below to compare features and amenities. Then come back and see this one again-if it’s still available!
Charmingly Old World            ModernlyConvenient
* High ceilings               * Upgraded kitchen
* Wood floors                * New stove
*Archway between rooms           * New dishwasher
*Built-in drawers and storage in hall * New built-in microwave oven
* Practical and Reliable          *Delightful and Inviting
*All new plumbing             * Pleasant view from every window
*Exterior painted in 2006         * Yard that features:
* New furnace                Flowering bushes and trees
* Security system              Fenced backyard
* Storage space in attic and basement    Friendly, yet respectful neighbors in great neighborhood           
For private viewing, call 768-456-8643.
Sarah Richards
Advantage Group InC、, Realtors
3932 HendersonBlvd, Lincoln, NJ 79543
To: Sarah Richards <srichards@agir.com>
From:Bonnie Rawson <brawson@maC、com>
Sent: Mon 5/21 10:11EM.
Subject: House
Dear Ms. Richards,
Hello. I saw the flyer about the house at 191 NW RamonaAvenue, and wanted to make an appointment for a private viewing. My husband and I work Monday through Friday so either Saturday or Sunday would work best for us. The house used to belong to my grandparents. The last time I was in the house was about 25 years ago, shortly before my grandparents sold it.
My family and I recently moved back to this area, and are currently renting an apartment that is much too small for us. The house is within our price range, and I know that it’s in one of the safest neighborhoods in the city. How long has the house been on the market Have the owners had any offers for the house My husband and I will be free this Saturday afternoon and Sunday evening. Would either of those days work for you
Sincerely,
Bonnie Rawson
What is Ms. Rawson trying to find out
A、How much mortgage payments are
B、How many previous owners there have been
C、How long her grandparents owned the house

D、How much competition there is
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12题:DOUBTS ON HEALTHBENEFITS’CLAIMS
Are health food bars really good for youA、recent analysis byDiet and Health magazine failed to find any benefits in health food bars. In fact many of the most popular bars proved to be positively unhealthy, with high levels of fats, sugar, salt, preservatives, and other chemicals plus an inordinate amount of packaging. Rather than substituting a health bar for your breakfast or lunch, consumers would be well-advised to skip them completely.A、balanced diet of freshly-prepared food is still the best, apparently!
What is the main reason for writing this newsA.To alert the public about a new health product
B.To report the finding of a study conducted by a magazine

C、To correct false information printed in an earlier article
D.To suggest some food for a healthy breakfast
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13题:
Which bus will the woman takeA.The number 8
B.The number 9
C.The number 10
D.The number 11
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14题:
Why will the man receive a discountA.He is buying in bulk.
B.He works for the company.
C.He is a frequent customer.
D.He has discount coupons.
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15题:The company is pleased to announce that we have invited several members of our experienced ______ and casual staff to become permanent employees.


A.minor
B.lengthy
C.temporary
D.duplicate
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16题:FDS Super Structure
Inside theConventionCenter 34th Floor
Locate your offices within the spacious and conveniently locatedConventionCenter. Great for employers seeking an exciting place to start up their businesses. FDS provides large and small office spaces, depending on your needs. Rental fees for these offices also include Internet and great rates for phone service. Offices are still available to rent, but they are going quickly.Call now.
ESTABLISH YOURBUSINESSDOWNTOWN
Reach us by phone at 652-8956 or by fax at 652-7665.
E-mail: FDSsuperstructurerealestate.co.kr
What kind of company is this business center probably for
A、Those which intend to cater to suburban customers

B、Those which have less than 10 employees
C、Those which do a lot of business downtown
D、Those which sell Internet service
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17题:WOMAN’S FURCOAT beautiful mink, full-length coat, dark brown fur, size: medium, 5 months old, non-smoker owner. $800 or best offer.Call (416) 909-2020
WEDDINGDRESS worn once, white lace, size 8.Also available-long, matching veil and size 7 shoes.Comes packaged in beautiful box, ready to wear. Please call (after 6:00 p.m.) (416) 770-2948
USED、BOOKS wonderful selection of bestsellers. Over a thousand editions to choose from.All for $5 each. Open house on Monday-Tuesday, 4:00-8:00 p.m., 2 JonesAvenue.Call (416) 342-0555
BEDROOM FURNITURE、Bed, 2 side tables, 8-drawer armoire, and small sofA、Purchased one year ago. Must sell to relocate out of country. In almost new shape!Call (905) 224-6900
NEW TOYS TopChildren’s ToysBrand new in package, never used). See full list on my website (yotoys.com). Order by phone (call 1-806585-2011) or online.Delivery available.

As seen in the classified section of SunDaily)
NEW TOYS!!
TopChildren’s Toys-Brand new in package! Never used!
Here’s a full list of what’s available:
-Model cars
-Antique robots
-Stuffed animals
-Dolls
-Jewelry-making beads
-Miniature cookware
-Chemistry sets
-Painting sets
-Activity books
-Sports equipment
-Computer games
-Plus More!
-All name brands
Any orders over $100 will entitle you to free delivery within the city limits.Act now by calling 1-800-585-:)011 or by clicking on the link at the bottom of this page to purchase online. This offer will end soon!
What do the ads have in commonAll of them sell secondhand items.
B.All of them offer free delivery.
C.All of them have contact numbers.
D.All of them are priced under $500.
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18题:Most employees ______ to work late on Friday.
A、will be hating
B、hate
C、is hating
D、had hated
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19题:
What kind of work is advertisedA、Full-time.
B、Part-time.
C、Overtime.
D、Volunteer.
【单选题】:      
20题: Despite a decline in its housing markets, the country's economic growth has held steady at 3.4% for the ______ three years.
  • (A) past
  • (B) usual
  • (C) upcoming
  • (D) late

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