| 物流师考试物流师每日一练（2017/11/22） |
| 第1题：配送差异化策略是指按产品的特点、销售水平设置不同的( )。
A.库存 B.运输方式 C.送货方式 D.储存地点 |
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| 第2题：JIT送货战略适用于供需关系非常紧密的企业、卫星企业、附属企业、联盟企业等。 |
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| 第3题：物流延迟也称为( )。
A.形成延迟 B.时间延迟 C.场所延迟 D.装配延迟 |
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| 第4题：根据海商法和各国的有关规定，承运人在管理船舶中的过失( )负责，在管理货物中发生的过失( )负责。
A.不必不必 B.必须必须 C.可以不必须 D.必须可以不 |
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| 第5题：物流培训师在授课时与学员交流沟通的方式是( )。
A.Language communication B.Asking questions C.Eye contact D.Controlling atmosphere |
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| 第6题：预测的目的是要得出物流市场未来的发展变化趋势，从而为企业制定发展战略提供依据。 |
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| 第7题：说明物流信息的特点、作用和分类。 |
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| 第8题：如果顾客上门投诉，正确的态度应该是( )。
A.为挽回企业信誉不惜代价 B.倾听投诉，向投诉者表示衷心感谢 C.顾客投诉合理，赔礼道歉 D.布置一个专门的顾客投诉接待室 |
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| 第9、10、11、12、13题：Essay 2 TransportationDecision
Transportation decision consists of the following parts: 1.Selection of the mode is determined by the consideration of distance,cargo weights,linkage,timing and other requirements.Generally speaking,rail has high fixed cost and the relatively low variable cost.It can move heavy,large quantity of cargo in the long distance.But,rail is disadvantaged because of the longer transit time and less frequent service than motor. Motor carriers such as truck companies offer door-to-door service,that is,the cargo can be shipped from the shipper’s warehouse to theconsignee’s.Trucking fixed cost is the lowest of any carrier,because the equipment is fairly cheap and themotor carriers do not have to invest in the roads on which they run their operations.However,their variable costs are very high.Its expenses include two major components:firstly,the pick-up and delivery costs;secondly,there are gas or fuel costs,labor expenses and toll roads fees to be paid to highway and toll road operators.Therefore,motor transport is good for cargo with small quantity to be shipped within shortvdistances. Water is the predominant choice of transportation as it has the capacity to take greatest quantity,travel longest distance with lowest cost.Transport by sea accounts for 80% of international trade.The major expenses for water are expenses associated with investment and maintenance of the ships and terminals.For example, a 100000- ton container ship costs US$ 200 million.Terminal associated costs include harbor fees and the cost for loading and unloading the goods. Transport by air has the highest cost but it is fast with the lowest ratio of loss and damage. If you need to deliver an urgent order,there is little choice but by air. 2.Transport service provider is selected for its experiences,equipment,services and prices.Competitive in the transport industry usually drives the prices down and motivates for better servicesA、company also chooses its transport service provider because of its long-standing business relationship with certain shipping companies. 3.The alternative routing and scheduling is specific for motor only because railway and water have strict route and timetable. Motor has special advantage in terms of flexibility.It has the ability to load goods at greater frequency,travel through different routes and making deliveries to different locations. Questions: 56.How is the transportation mode selected? ( ) A.By suppliers. B.By customers. C.By consideration of distance,weight,linkage and other requirements. D.By government requirements. 57.For heavy and long distance cargo with low cost,which of the following is the preferred mode for transportation? ( ) A.Trucks. B.Water. C.Aircraft. D.Broken down in small bulks and deliver by air. 58.What are the advantages of aircraft delivery? ( ) A.Safety and punctuality. B.Costly. C.Long distance. D.Deliver heavy loads. 59.How is a transportation service provider selected? ( ) A.By supplier. B.Referral. C.Customer demands. D.Experiences and equipments. 60.Which mode account for most delivery in international trade? ( ) A.By railway. B.By water. C.By air. D.By trucks. |
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| 第14题：生产物流设计要考虑的最基本要素是产品、数量(产量)、辅助服务部门、( )。
A.生产路线 B.设备设施 C.物料移动时间 D.物料搬运 |
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