专升本考试

【单选题】 The passage tells us______
A．how to avoid buying a faulty item
B．how to deal with complaints from customers
C．how to make an effective complaint about a faulty item
D．how to settle a consumer's complaint about a faulty item

网考网参考答案：C
网考网解析：
主旨归纳题。本文主要介绍了在遇到商品有质量问题时可采取的几种有效措施。 查看试题解析出处>>