【单选题】 Customer: Excuse me! Clerk: Yes, ma-am What can I do for you Customer: I have a problem with this coffee maker, and I want my money back. Clerk: ______ Customer: The problem is that it doesn't work! I've only used it three times.
A.Why
B.Well, are you sure
C.What's the matter with it on earth
D.Well, what seems to be the problem
网考网参考答案:D
网考网解析:
[注释] A、B、C问得太直接或欠礼貌,唯有D选项问得比较得体。
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