在职申硕英语考试

【单选题】 According to the last paragraph, the service quality of American service personnel may depend on ______
A．the customers' attitude towards them
B．their working experience
C．the length of their working hours
D．the amount of commission and tips

网考网参考答案：D
网考网解析：
文中最后一段第二句，“As American sales and service personnel are heavily reliant on commission and tips，they have more motives to provide more service．”意为“由于美国的销售和服务人员很大程度上依赖消费和佣金，所以他们有更多的动机以提供更多的服务。”故答案为D。 查看试题解析出处>>