thE usE oF quAlity mAnAgEmEnt proCEssEs AnD ACtivitiEs Aims to proviDE A highEr DEgrEE oF ______ .
A) nEEDs sAtisFACtion
B) proCEss CApABility
C) proDuCt improvEmEnt
D) projECt tEAm pErFormAnCE