· listEn to thE mAnAgEr tAlking to stAFF ABout thE wAy thEy AnswEr thE tElEphonE.
· For EACh quEstion (23 -30), mArk onE lEttErA,B、orC、For thE CorrECt AnswEr.
· you will hEAr thE rECorDing twiCE.

thE CompAny’s stAFF AnswEr thE phonEA．

A、vEry quiCkly.

B．

B、rEAsonABly quiCkly.

C．

C、FAr too slowly.