● you will hEAr A mAnAgEr tAlking to stAFFs ABout thE wAy thEy AnswEr thE tElEphonE.● For EACh quEstions 23—30, mArk onE lEttErA,
B、orC、For thE CorrECt AnswEr.●AFtEr you hAvE listEnED onCE, rEplAy thE rECorDing. thE inFormAtion wAs ______ .
A、

A、rECorDED By thE CompAny.

B、

B、givEn By thE CompAny’s CustomErs.

C、

C、CollECtED By A ConsultAnCy.